Stuck On The Apple Logo After Updating a Game?
A quick guide on restoring your iPhone and all its games.
This has happened to me twice now. I notice a game on my iPhone has an update available. Excited to try the new features, I download the update only to have the application now crash my iPhone to the home screen. Like any seasoned iPhone gamer, I restart my phone in hope of solving the problem. This is where the real fun begins. Upon restarting, the iPhone will hang at the Apple Logo screen. I give the thing about five minutes before heading to Restore Land.
To get to iPhone Restore Land you should reset your iPhone by holding down the home button and the power/sleep button at the same time. As soon as the screen goes black release the buttons. Before plugging your phone into your computer, start iTunes. With iTunes started, hold down (and keep held) the home button. With the home button still held, plug your iPhone into the computer. Keep holding down the home button until the iPhone screen gives you the connected to iTunes screen. In a few seconds iTunes will alert you that you phone is in restore mode. Follow the iTunes prompts to restore your phone.
Once you are done restoring your iPhone, iTunes should sync all your information and applications. Applications you downloaded via your phone may not be available for sync in iTunes. In order to get these applications you can simply re-download them via your iPhone (or possibly iTunes). You will get a message stating that you have already paid for the application, hit OK to install. The whole thing usually takes me about an hour and half (I have a lot of games) and while I wish it didn’t happen at all, the process has been pretty painless so far.
By: Aaron Robbins
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This has happened to me 9 times so far in the last couple of weeks, and the first couple of times wasn’t a big deal, but now it has become incredibly frustrating.
Like you, I install a lot of games, so it takes me 2-3 hours to restore from a backup. A couple of times I even started from scratch, redownloading everything after deleting all the apps from the iTunes folder.
There are others that has had this problem, some even have it happened more than me. After two firmware updates without this problem being fixed, I don’t see a solution in sight anytime soon.
Nine times!!! Yikes. I guess my two restores to date puts me in the lucky category. Like you said the backup process takes much longer than the actual restore process. I usually skip backups because they take so long, but given my recent crash I though I’d let it run through it today (3 hours and counting right now).
Removing applications from the iPhone using the the “Sync applications >> Selected applications” options is now also taking for days.
Anyway, thanks for the comments Matt.
Thanks so much for posting this. The exact thing happened to me last night when I try to install Galcon. Apple Logo comes up and can’t get anything else to show. I’ll restart the iPod (home and sleep button) and try reconnecting to iTunes only to have iTunes hang until I unplug the iPod again. The key step I must have been missing was the hold home while plugging the iPod in. Thanks for the tip and I hope it works when I try it tonight.
Hope everything worked out for you Tom. Interestingly enough it was the Galcon update that hosed my phone as well. I’m not saying it’s Galcon’s fault or anything just an interesting coincidence, perhaps.
I’ve actually found it necessary to go a bit further and reinstall via the dfu method: my iPhone got into the habit of crashing and restarting (but no further than logo) despite reinstalling each time in restore mode as above. Since going the dfu route, this hasn’t occurred once. On fact, not a single involuntary restart!
I’m pretty sure my post is describing DFU (device firmware upgrade) mode. Right?
no, the dfu version bypasses the os entirely, device has a blank screen and most basic loader, the restore mode with the ‘connect’ symbol on screen requires the device to have partly booted
Thanks for the clarification Googlyhead. How does one access DFU mode? All the directions I’ve found describe the same process mentioned in my post? Also, does the iTunes message say “DFU” at anytime or is the blank screen vs. “connect” screen the only way to tell which version of the restore mode you’re in? Thanks again.
Hi, Superb ! it just worked as you explained